Owner FAQs
Answers to your frequently asked questions
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How can I determine the rental value of my property?
Please contact us via phone or email, and we will conduct a comprehensive market analysis for you. The optimal rent for your property depends on various factors influenced by local market conditions, such as supply, demand, and competition. Additionally, factors such as the property’s interior and exterior condition, upgrades, amenities, location within the community, and curb appeal all play crucial roles in determining its rental potential. We perform a thorough analysis and provide our expert advice on achieving the best possible rental price. In some cases, based on a cost/benefit analysis, we may recommend improvements to maximize your rental income. -
Are you licensed?
Yes, all our property managers and leasing agents are licensed professionals who adhere strictly to Federal Fair Housing regulations and State of Oklahoma real estate laws. This ensures reduced risk for property owners like yourself. -
What types of properties do you manage?
We manage all types of quality residential housing. -
Can you assist with purchasing additional investment properties?
At Home Rental Management, LLC operates as a full-service real estate brokerage licensed for both sales and property management. Whether buying, leasing, or managing properties, we provide comprehensive services to support your investment goals. -
Can I list my property for both sale and lease simultaneously?
Yes, you can dual-list your property on both sales and rental markets concurrently. Contact us for further details on how this process works. -
How soon can you begin managing my property?
We initiate management services promptly upon completion of the property analysis and required management documents. In most cases, a preliminary home visit is necessary before commencing our management services. -
Can you take over management of my property with an existing tenant?
Yes, we seamlessly transition management of properties with existing tenants. Our established processes ensure a smooth handover beneficial to both property owners and tenants. -
How do you screen applicants?
We conduct thorough and expeditious applicant screenings, meticulously gathering all relevant information. This process empowers you, as the property owner, to make informed decisions regarding tenant applications. -
What amount of security deposit do you charge tenants?
For single-family homes in our area, security deposits typically equal approximately one month’s rent. Multi-family property deposits vary by community but generally are lower than those for single-family homes. -
Who holds the tenant security deposit?
All security deposits are held in a non-interest-bearing, FDIC-insured escrow account in compliance with Oklahoma State law. These accounts are subject to audit by the Oklahoma Real Estate Commission, ensuring the security of your funds. -
What lease terms do you offer?
The standard lease term in our area is 12 months. Short-term leases may be available with an additional monthly premium fee, and longer-term leases can be arranged based on mutual agreement between owners and tenants. -
Do I have visibility into the lease and its signing process?
As your property managers, we are authorized to execute lease renewals on your behalf. However, your signature is required for the initial lease agreement. -
How and when will I receive rental income? Can you facilitate direct deposits?
Rental income is deposited into your account via direct deposit or ACH payment on or before the 15th of each month. Alternatively, paper checks are mailed via the US Postal Service by the same date upon request. -
Do you accept Section 8 or Housing Vouchers?
Yes, we collaborate with the Tulsa Housing Authority (THA) and Oklahoma Housing Financial Authority (OHFA) to facilitate these programs. Please note, due to their complexity, our service involves an additional fee. -
How do you handle late rent payments?
We prioritize communication with tenants to address late payments promptly and follow formal legal procedures when necessary. Our goal is to maintain tenant occupancy while ensuring rent payments are current. -
How are repairs managed at my rental property?
Homeowners assume responsibility for all maintenance and repair costs, except for specified amenities. Tenants are accountable for damages exceeding normal wear and tear and consumable items. We conduct meticulous reviews of all contractor invoices to ensure accuracy and proper allocation of charges. Additionally, we address maintenance issues collaboratively with tenants before engaging vendors for resolution. -
What if my tenant requires emergency maintenance after hours?
Our maintenance coordinator evaluates emergencies to determine immediate versus scheduled response needs. We maintain strong vendor relationships to facilitate prompt service, ensuring compliance with Landlord and Tenant Act obligations and attentive tenant care. -
How do you select contractors and vendors?
We maintain a curated vendor list of licensed and insured contractors who consistently deliver professional service and value. Quality and reliability are prioritized over cost-cutting measures to safeguard your investment’s profitability and longevity. -
How frequently do you inspect properties?
We conduct annual interior inspections 60 to 90 days prior to lease renewal to ensure the property is well-maintained and to safeguard your investment. Additional walkthroughs are scheduled as needed to address specific concerns or situations. If you require more frequent inspections, please contact us for details regarding pricing options. -
What types of reports will I receive and how often?
You will receive monthly accounting reports and comprehensive year-end statements. Additionally, you will receive copies of all vendor invoices paid each month. -
What are the upfront costs associated with property management?
Property owners are required to maintain a reserve account with a minimum balance, typically starting at $500. This reserve fund ensures immediate funds for necessary repairs between rental income disbursements. -
Do I need to adjust my insurance coverage?
We recommend landlords obtain Rental Dwelling Policies (RDP) tailored for investment properties. Proof of current landlord insurance, naming At Home Rental Management, LLC as additional insured, is required for all managed properties. We advise consultation with your insurance agent to ensure adequate coverage aligned with your property and personal needs.